Villages at Saratoga Springs HOA

November 14, 2014   To Whom It May Concern: I have known and worked with Shelley Grover/HOA Solutions since 2008. As the first president of the Village at Saratoga Springs HOA, I was fortunate enough to be introduced to Shelley and to receive her advice on how to proceed. This was done at no charge to me or the HOA. She was later hired to manage our HOA and through the years has been given increasing responsibilities for inspections, billing, bids for maintenance of the grounds, etc. At all times she has exhibited a high level of professionalism. She responds to concerns in a timely manner and is consistent in her dealings with all residents. When dealing with sensitive issues, she has attended extra meetings at no charge to the HOA. She has shown a comprehensive knowledge of the Utah laws and codes governing HOAs and consistently and fairly applies that information. I highly recommend Shelley and HOA Solutions for HOA management. Sincerely, Susan H.... read more

Villages at Saratoga Springs

Shelley Grover is the best HOA manager The Villages HOA has ever had. I was the CC&R chair for several years before I moved recently, and I worked closely with Shelley and her team at HOA Solutions. I even requested that I be allowed to go on the monthly inspections to help me understand the neighborhoods and see for myself. Shelley had no problem with that request! She came to be my most valuable contact, especially with the amount of new information a CC&R chair has to learn. There were many nights of frantic emails when I was confused, days of phone calls, special votes we needed and she organized, and mountains of paperwork with the new builds- we were, and still are, one of the fastest growing HOAs in Utah, and Shelley has been there for us time and time again. The entire board was extremely grateful for her and her company; she has so much knowledge and a professional, can-do attitude. The residents were also grateful to have a real manager, instead of a volunteer- the difference is night and day. Shelley believes, and puts into practice, that HOAs can be smoothly run and efficient while still being kind to residents and board members, and staying out of lawsuits. She has created the best systems and forms, and HOA Solutions has what no other management company has. Our lawyer asked the board to interview other management companies one year, to be fair and allow for competition. We did not want to check others, but we researched and invited owners and managers to our meetings. The services and... read more